RMAS offers four Service Tiers that can be dependent on the hotel brand, sales system, and whether you have in-house revenue management team.
TIER I
Primarily geared towards Select Brand hotels. Includes all basic revenue management functions with a 30-minute weekly strategy call. All revenue management systems are supported including One Yield, HPP and MRDW reporting.
TIER II
Builds from Tier I directed towards dynamic Select Brand hotels. Group business evaluation or additional time spent on your hotel are additional options based on your needs. A 60-minute weekly strategy call is included.
TIER III
Available to Select or Full-Service Brands with CI/TY. Staffing ratios allow for more time spent per hotel and a weekly 60-minute strategy review. Group Strategy is reviewed monthly including group pricing maintenance and additional reports.
TIER IV
Available to Select or Full-Service Brands with CI/TY. Staffing ratios allow for more time spent per hotel and a weekly 60-minute strategy review. Group Strategy is reviewed monthly including group pricing maintenance and additional reports.
Custom Revenue Services
Beginning with a base of TIER I, all brands can enroll with RMAS and customize revenue management services. Pricing will be dependent on services requested. Weekly strategy review meetings vary from 30-60 minutes.
RMAS In-House Support Teams
Revenue Management Services
Operations
Operations
Supports tactical functions of Revenue Management, enabling Revenue Managers to spend more time on strategy, inventory, and pricing.
- Builds all rate programs in HPP including Local BT, Packages, Promotions, and Discounts
- Implements pro-active audits (OTA, Wholesale Direct, System Optimization)
- Parity research
Learning & Development
Learning & Development
Provides immense training, education, and a resource library to ensure you receive cutting-edge support from your Revenue Manager.
- Distributes exclusive weekly training including systems, new initiatives, and strategy
- Maintains a Resource Library with training materials for all RMAS associates
- Provides over 100 hours of training annually to all Revenue Managers
- On-boards all new associates allowing leaders to focus on strategic activities
Analytics
Analytics
Develops and distributes proprietary tools and reports allowing Revenue Managers to make a better decision faster.
- Develops proprietary tools and reports
- Provides Market Data Analysis
- Delivers Proactive Trends and Positioning
Additional Offerings
When Additional Revenue Management Support is needed beyond RMAS Tier Offerings...
Revenue Management Plus Services is available to assist
RMAS offers an Extended Hours Support Program as an option for RMAS participating hotels in addition to their Monday-Friday support. Support will be limited to reactive revenue-impacting tasks during the following times:
2024:
Friday: 7pm-11pm EST
Saturday: 9am-10pm EST
Sunday: 9am-8pm EST
Select Weekday Holidays: 9am-8pm EST